Frequently Asked Questions
FAQ
Reservations and Plans
What is the cancellation and postponement policy?
If you need to cancel or change your check-in date, please notify us at least seven days before the check-in date.
If the booking is changed four to six days before check-in, 60% of the deposit will be charged as a cancellation fee.
If the booking is changed three days before check-in, 70% of the deposit will be charged;
if changed two days before check-in, 80% will be charged;
if changed one day before check-in, or if you do not check in on the scheduled date, the diving center will retain the full deposit as a cancellation fee.
If a typhoon warning is issued or ferry services are suspended on the scheduled date, and you have not yet arrived on Green Island, the remaining amount will be refunded after teaching-material costs are deducted; or the deposit may be retained for one year.
Please proactively arrange a new course date. No reminder will be sent after the retention period has expired.
If you are travelling to Green Island by plane and that flight is cancelled, please take the ferry to Green Island. If you choose not to take the ferry for personal reasons, the deposit will not be refunded.
If you cannot check in on the scheduled date for personal reasons, this is treated as a same-day cancellation. The deposit will not be refunded, and cannot be postponed to preserve the deposit.
A NT$100 handling fee will be deducted when a refunded deposit is transferred.
What happens if sea or weather conditions are poor?
Wind direction, waves, currents, typhoons and ferry schedules can all affect your plans. Blue Safari will adjust the dive site, timing or activities according to the day's conditions and the participants' experience. If an activity cannot be carried out safely, we will discuss the next steps with you.
Discover Scuba Diving for First-Time Divers
Can I join without a scuba certification?
Yes. Discover Scuba Diving is designed for people without a scuba certification who would like to experience breathing and moving underwater. Before entering the water, you will receive equipment and safety instructions, then dive under an instructor's guidance.
What are the minimum age and health requirements?
Participants generally need to be at least 10 years old and must complete a health declaration or medical questionnaire before the activity. Please tell us in advance about any relevant medical history, medication, recent surgery or pregnancy, and let us know if you feel unwell on the day.
I am not a strong swimmer. Can I still join?
Please tell us about your swimming ability and how comfortable you are in the water when booking. You must still be able to stay calm in the water and follow the instructor's directions.
What will I learn before entering the water?
The briefing usually covers how the equipment works, underwater breathing, equalizing ear pressure, basic movement, simple hand signals and safety information.
Fun Diving
It has been a long time since I last dived. Can I join a fun dive straight away?
If you are not confident with equipment setup, safety checks, buoyancy control, or basic skills, ask whether you need a PADI Re-Activate refresher first. Completing a refresher before joining a fun dive is usually safer and more comfortable.
Can I request a particular dive site?
You are welcome to share your preferences, but the actual site is selected according to wind, waves, currents, visibility, transport arrangements, and the group's experience. Safety and the day's conditions come first, so a specific site cannot be guaranteed.
Do I need to use a dive computer?
We recommend that every certified diver use a dive computer they know how to read and stay within its limits.
Health and Safety
When should I usually not dive?
* Cold, nasal congestion, or sore throat
* Fever
* Ear inflammation or ear pain
* Gastroenteritis, diarrhea, or vomiting
* Severe headache
* Severe fatigue or lack of sleep
* Drinking alcohol or a hangover
* Use of medication that affects judgement
* Asthma
* History of pneumothorax
* Epilepsy or a previous seizure
* Heart disease or arrhythmia
* High blood pressure
* History of stroke
* Diabetes
* Lung disease
* History of ear surgery
* Sinus disease
* Mental illness or panic disorder
* Pregnancy
* Uncontrolled epilepsy
* History of spontaneous pneumothorax without appropriate treatment
How long should I wait before flying after diving?
As a general guideline, wait at least 12 hours after a single no-decompression dive, at least 18 hours after multiple dives in one day or diving over several days, and at least 24 hours after a dive requiring mandatory decompression stops. If your dive computer, training standards, or a dive professional requires a longer interval, follow the longer interval.
Do cylinders contain pure oxygen? How long does one cylinder last?
Recreational scuba cylinders normally contain compressed breathing air or, when arranged in advance, an enriched-air blend with a specified oxygen percentage. How long a cylinder lasts depends on depth, breathing rate, cylinder size, activity level and water conditions; it cannot be estimated by a fixed number of minutes.
Can I dive if I am nearsighted or wear contact lenses?
You can ask about prescription masks when booking. If you wear contact lenses, you may also wish to consult an eye-care professional about the precautions for diving with them.
Can I soak in a hot spring immediately after diving?
It is not recommended to soak in a hot spring or take a very hot shower immediately after diving, as rapid warming may add to decompression stress. Rest first and postpone exposure to high temperatures. If you feel unwell, stop your activities and seek professional assessment.